State Farm® Insurance Agent Kip Fedora

"Very caring and helpful"

"I was with state farm 2 years and lost my job to layoffs. so i lapsed for a few months and they pray on it like vultures and say it doubled my insurance cost to 305 a month. If you want insurance and not get robbed go to dilliard insurance in hillsboro tx."

"Kip Fedora - State Farm is simply outstanding. Over the 6+ years I've had my policies with them their customer service is always top-notch, friendly and efficient. Filing claims is a breeze with their help. They're not just an insurance agency; they're deeply involved in our community, which I really admire. If you're looking for a reliable and caring insurance provider, look no further than Kip Fedora - State Farm. Highly recommended!"

"Kip and company are always extremely helpful and professional every time I call! Highly recommend anyone in need of insurance to give them a call. Wouldn’t trust anyone else with my policies besides them."

"I called to add a vehicle to my policy when ASHLEY(not sure what she does there)told me my policy had been canceled. She said that someone had sent me emails and called. When I was trying to tell her I had no emails other than about payments and no messages. She just talked over me. I told her they took my payments. She said all it will be refunded and tried to hang up. I asked who her boss was and she said said Kipp. I asked to speak to him and guess what he was unavailable. She is so rude and if this behavior is ok then I guess it is a blessing that I don't have to have insurance with them. I don't write reviews but when you run a business and she is allowed to conduct herself that way with the your customers. Then that tells me allot on how I can expect to be treated. I guess I should of read some of the other reviews that talk about the bad customer service. They must had to speak to Ashley."

"Great customer service until dropped due to the model of my vehicle. After that, crickets."

"I called to get an insurance quote and the lady I spoke to was very rude."

"I have my home and life policy with this office Hands down best customer service ask for Ashly She has always been able to answer any questions I’ve had with my homeowners policy!"

"This office is great! Kip, Cathy & Janeth are always there to help. Like a good neighbor State Farm is there. Always prompt and very knowledgeable when needing assistance with my policy or even billing at that. You guys rock, keep it up!"

"Muy buena atención k tuve con esta compañía especialmente con la señorita janeth López una persona excelente te explica todo sobre la polisa"

"Cathy GREAT"

"Cathy is amazing!!! Helps me out tremendously with everything. Always has an answer for all my questions. Great Person!!!"

"Cathy was the best!"

"And I called back on the third of this month. As for a car to be dropped at that point in time had no problem with anything I was told. Yep you’re up-to-date. Call you back in a week or so before it’s supposed to be paid no call back no follow through and now they tell me supposedly that I am a month behind. Somebody needs to figure out what that office is doing."

"Kip fedora and Cathy are very rude and unprofessional in my opinion. I have had several issues with this office with my payments fluctuating. I wouldn’t recommend anyone to get any insurance here, I am shopping around and would recommend anyone thinking about doing business here to reconsider and look elsewhere. Every single time they answer the phone they are short, rude, and don’t seem to have any good customer service."

"I previously stayed with another Insurance company and agent out of loyalty. The prices went way up and I had to find someone with good coverage and great prices. Thanks Kip and staff."

"Been here for over 8 years. The only person that has been reliable and always takes care of my accounts is Cathy. I would recommend people to come here only for her. Even after multiple moves, still stuck around for her. I would say, if you are local and can just drive there easily for doc signatures and one on ones, go there and ask for Cathy. Respectfully, this office could do little better with communication, on time manners, and answering lines. All the reviews on here just prove that Cathy is the heart of the place keeping it together. There’s been many agents that come and go. This agent is very skilled, very friendly, professional and educated. She knows everything about life insurance, auto, and more as she’s done this for many years. For customer service she’s at the highest and deserves an award, like ones you see when you enter a place for recognizing their hard work. She will save you as much money as she can and put your needs first. If you have questions or need to change something will guide you on what’s better. She’s very patient and kind. Customer service is very important in maintaining customers. I changed other policies over that required me to go in person and felt local was better for me, but I still kept my cars here."

"Collette is the best agent I have ever had! If I could give them more stars, I would!"

"Great, very helpful."

"Cathy Broussard-Gary was great and extremely helpful. She got me a great rate on my insurance. I highly recommend her if you are looking to switch insurance."

"Janeth is very professional, helpful and will get all your questions answered."

"Cathy was very professional, and patient with us, we had many questions, and had to get all our information together. She made it very easy for us. She went beyond to assist and reassured us that we will be taken care of. It means allot to us to have peace of mind. Will need to give Cathy an A for customer service."

"Kathy was so good and extrmely helpful. She took good care of all my issue.I highly recommend her if your looking for insurance."

"Cathy Broussard was great! I highly recommended her as an insurance agent."

"Cathy Broussard-Gary helped us with our life insurance, she was very helpful and patient. She was able to answer all of our questions and get us a great policy."